Performance Management

Performance Management is not a company’s way of employing “micro-managing” techniques that stunt the professional growth of its employees. Rather, it is a strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner. This course will inform participants on important points and will also help participants to:

  • Explain Performance Management
  • Learn how to set business based objectives including SMART targets and measures
  • Gain practical hands-on skills and techniques in conducting performance appraisals
  • Learn how to use tangible and intangible measures of performance and ratings and linking these to reward and recognition
  • Effectively identify developmental needs for the organization, themselves and their direct reports and to design and develop Individual Holistic plans out of the appraisal process
  • Complete the performance management cycle including end of year reviews, using competencies and the various rewards programs

Course Overview

The basics of Performance Management, SMART Goal setting, Establishing Performance Goals, 360 Degree feedback, Competency Assessments, Learning Models, Motivation, The Performance Journal, Creating a Performance plan and Issues with Performance Appraisals

Who should attend?

HR Professionals, Managers, Team Leaders, Supervisors, All Employees


1-2 days